Questionnaire about preferences in Driver Information Systems
Study conducted for the Ph.D. work: Internationalization and Localization of HMI
by Cristina Olaverri Monreal

BMW Forschung und Technik GmbH
Ein Unternehmen der BMW Group
MMI ZT-3
Hanauer Str. 46
München 80992        

Tel:  +49-89-382-55363
Fax: +49-89-382-37117
e-mail: Christina.Olaverri-Monreal@bmw.de
DEUTSCH ENGLISH FRANÇAIS ESPAÑOL
Region/Country
North America
Europe
Japan
 South and Central America

Gender
M
 F

Age

Profession

e-mail (only if you want to receive a resume of the results)

1) How often do you drive a car (Miles per year)?
<5000
 5000-15000
15000-20000
 >20000

2) Do you have a
Private car
company car
 both
 none

3) Who is the manufacturer of the car / cars?

4) Number of people per household
1
 2
 3
 4
 5
 more

5) Number of cars per household
1
 2
 3
 4
 5
 more

6) Which one of the cars that you drive has a driver information system (ie: on-board computer; HMI info-display)?
Private car
company car
 both
 none

7) Did the driver information system play a decisive role for buying the car?
Yes
 No

8) Are you familiar with driver information systems?
Yes
 No

Please check the corresponding box to define 9a) the importance of the following functions 9b) which functions you would like to find at a glance 9c) how often you use the function in the car.
Activate/deactivate the driver information system very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Radio very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
FM very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
AM very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Satellite radio very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Manual search very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Auto store very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Preset radio stations very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Traffic information very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Storage of radio stations very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Volume of radio very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
MP3 very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
CD very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
MD very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
TV very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
DVD very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Games very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Climate controls very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Air distribution very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Seat heating distribution very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Auxiliary heating / ventilation very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Climate controls for the driver very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Climate controls for the passenger very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Temperature setting (warm, cold) very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Fan speed control very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Seat or steering wheel settings very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Parking Garage Ticket very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Logbook (gasoline consumption, driven miles) very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Parking information very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Navigation very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Arrow diagram very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Map diagram very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Telephone very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Direct dialing (using phone / keypad) very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Last dialed numbers very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Missed calls very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Received calls very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Address book very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Redialing very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Mailbox very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Call waiting very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
E-mail very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Send messages very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Receive messages very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Internet very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Calendar / Appointment book Calendar / Appointment book very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never
Settings of the system (background color, font type, font size, etc.) very important
 important
not important
find at a glance
 in submenus
very often
 rarely
never

Please check the corresponding box 10) How do you enter the destination in the menu Navigation?
Destination from the address book predominantly
regularly
 rarely
 never
 desirable
Destination with letters predominantly
regularly
 rarely
 never
 desirable
Destination with map / cursor (cross wires) predominantly
regularly
 rarely
 never
 desirable
Destination with telephone number predominantly
regularly
 rarely
 never
 desirable
Destination with Navicode (number that can be calculated from the latitude and altitude of a position) predominantly
regularly
 rarely
 never
 desirable
Synchronization with mobile Telephone / PDA (Personal Digital Assistant) predominantly
regularly
 rarely
 never
 desirable
Destination from database of facilities predominantly
regularly
 rarely
 never
 desirable
Destination from facilities along route or around current position. predominantly
regularly
 rarely
 never
 desirable

Please check the corresponding box 11) Which one of the following settings of the system do you prefer when driving?
Navigation map with guide Always visible
in the background
 invisible
 not available
Navigation map without guide Always visible
in the background
 invisible
 not available
Telephone signal for Net connection Always visible
in the background
 invisible
 not available
Telephone indication for calling Always visible
in the background
 invisible
 not available
Signal for active / inactive audio Always visible
in the background
 invisible
 not available
Signal for the insertion of the ETC card (for paying in the freeway) Always visible
in the background
 invisible
 not available

11a) Please add more

When you get in your car 12a) which is, or which are, the first functions that you activate? 12b) for which function or functions would you like to have buttons?
Radio Function that I activate immediately
 Function that I activate later
Menu Display
in a button
FM/AM Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Satellite radio Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Manual search Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Auto store Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Preset radio stations Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Traffic information Function that I activate immediately
 Function that I activate later
Menu Display
in a button
MP3 Function that I activate immediately
 Function that I activate later
Menu Display
in a button
CD Function that I activate immediately
 Function that I activate later
Menu Display
in a button
MD Function that I activate immediately
 Function that I activate later
Menu Display
in a button
TV Function that I activate immediately
 Function that I activate later
Menu Display
in a button
DVD Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Games Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Climate controls Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Air distribution Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Seat heating distribution Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Auxiliary heating / ventilation Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Climate controls for the driver Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Climate controls for the passenger Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Temperature setting (warm, cold) Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Fan speed control Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Seat or steering wheel settings Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Parking Garage Ticket Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Logbook (gasoline consumption, driven miles) Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Parking information Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Navigation Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Arrow diagram Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Map diagram Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Telephone Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Direct dialing (using phone / keypad) Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Last dialed numbers Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Missed calls Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Received calls Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Address book Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Redialing Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Mailbox Function that I activate immediately
 Function that I activate later
Menu Display
in a button
E-mail Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Send messages Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Receive messages Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Internet Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Calendar / Appointment book Calendar / Appointment book Function that I activate immediately
 Function that I activate later
Menu Display
in a button
Settings of the system (background color, font type, font size, etc.) Function that I activate immediately
 Function that I activate later
Menu Display
in a button

13) Which one of the following functions do you usually activate most frequently?
Radio
MP3
 CD
 MD
 none

14) When you activate the radio, which waveband do you preferably select?
AM
 FM
 Satellite Radio
 I don’t listen to the radio

15) When searching for a radio station which one of the following functions do you preferably use?
Manual search
Auto store
 Preset radio stations
 I don’t listen to the radio

16) When you are listening to the radio in the car, do you activate or deactivate the traffic information?
Activate
 deactivate
 not available
 I don’t listen to the radio

17) Which one of the following functions do you usually activate more frequently?
TV
 DVD
 not available
 I don’t activate it

18) For setting the climate controls would you like to have an extra button for driver and another one for passenger?
Yes
 No
 No preference

19) Do you usually program set times for the automatic ventilation (if your car is equipped)?
always
 often
 rarely
 never
 not available

20) Do you usually program set times for the auxiliary heating (if your car is equipped)?
always
 often
 rarely
 never
 not available

21) Do you activate some function in your car that is prohibited by law in your country? (Remember that the questionnaire is anonymous)
Yes
 No

Please check the corresponding box 22) Please choose which prohibited function or functions you activate while driving
TV Yes
 No
Games Yes
 No
DVD Yes
 No
Hang held telephone Yes
 No
destination of navigation system Yes
 No

Please check the corresponding box 23) Which one of the following map design do you prefer for the navigation system?
City Highway Map – on city highways Yes
 No
Highway Map – outside of the city highways Yes
 No
3D for in cities – in cities or when searching shops in buildings etc Yes
 No
crossing magnifications – crossings Yes
 No
highway interchange bitmap – before interchanges on highways Yes
 No

Please check the corresponding box 24) What kind of design would you prefer?
Yes
 No
Yes
 No
Yes
 No
Yes
 No
Yes
 No
Yes
 No
Yes
 No

Please check the corresponding box 25) Would you like to be able to change the following settings?
Background color Yes
 No
 no preference
Icons Yes
 No
 no preference
Font size Yes
 No
 no preference
Font type Yes
 No
 no preference

26) Should electronic devices in the car have an integrated acoustic-feedback signal?
Yes, it would be very good
 Yes, but selectable by driver
 it does not disturb me
 disturbing
 no preference

27) Would you like to hear an acoustic confirmation of your commands from the driver information system?
Yes, for all commands
 Yes, but selectable by driver
 Yes, for some commands
 No, for none

Please only choose the ones you prefer. 28) Which input method (s) do you prefer?
voice input Yes
 No
buttons Yes
 No
touch screen Yes
 No
integrated keyboard Yes
 No
hand text Yes
 No

Please only choose the ones you prefer. 29) Which output method (s) do you prefer?
Graphics Yes
 No
written text Yes
 No
voice output Yes
 No
animation Yes
 No
sounds Yes
 No

  30) Please rank the following choices as you would prefer to enter the information into the navigation system. (Please write down the words with their correspondent number of order. For example: 1.- Federal State, 2.- Crossing, 3.- City and so on)
Country 1
 2
 3
 4
 5
 6
 7
 8
 9
 10
 11
 12
Federal state 1
 2
 3
 4
 5
 6
 7
 8
 9
 10
 11
 12
Telephone number 1
 2
 3
 4
 5
 6
 7
 8
 9
 10
 11
 12
Navicode (number that can be calculated from the latitude and altitude of a position) 1
 2
 3
 4
 5
 6
 7
 8
 9
 10
 11
 12
Crossing 1
 2
 3
 4
 5
 6
 7
 8
 9
 10
 11
 12
Region 1
 2
 3
 4
 5
 6
 7
 8
 9
 10
 11
 12
Zip code 1
 2
 3
 4
 5
 6
 7
 8
 9
 10
 11
 12
City 1
 2
 3
 4
 5
 6
 7
 8
 9
 10
 11
 12
Direction 1
 2
 3
 4
 5
 6
 7
 8
 9
 10
 11
 12
Prefecture Ward 1
 2
 3
 4
 5
 6
 7
 8
 9
 10
 11
 12
Street 1
 2
 3
 4
 5
 6
 7
 8
 9
 10
 11
 12
Number 1
 2
 3
 4
 5
 6
 7
 8
 9
 10
 11
 12

31) Was there an option missing in the above question? Which one?
Yes
 No

32) Would you add any other function to the ones mentioned in this questionnaire?
Yes, synchronization with mobile telephone / PDA (Personal Digital Assistant)
 Yes, Bluetooth as connection medium
Yes, other:
 No



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